How to Refund a Game on Steam

Have you ever felt sorry buying a game at the Steam digital store? If so, this news can certainly make you jump for joy. Apparently, you can “return” the game and get a refund, other name refund!

Different from buying games physically, you can get redunds from Steam, even for new games . Interestingly, as long as it meets the requirements, Steam will accept all the reasons for the return!

So, what are the requirements set by Steam? How do you get a refund from Steam? Read through this article to find the answer, as summarized from !

Terms of refund from Steam

Of course, this refund process has requirements. You can indeed request a refund for all games, but you can only get your money back in certain cases.

One requirement is the time period. You can still request a refund process , if the game has only been purchased for 14 days or two weeks. At the maximum on the 14th day, you can still request a refund.

Other requirements, the game must not be played more than 2 hours. For example, you already want to return the game and ask for the refund process on day 2, but have played the game for 3 hours, the request will definitely be immediately rejected by Steam.

In essence, a new refund request will be accepted by Steam, if the game has not been played for more than 2 hours and has only been purchased for a maximum of 2 weeks.

This rule also applies to DLC. If you haven’t played the game for two hours after buying, the DLC can still be returned for the refund process.

In game purchase or purchase items in the game are also valid in this process, as long as the item has not been used, modified, or transferred. This process only applies to Valve-made games.

Third-party games can work together on this refund . However, if the developer does not cooperate with Steam, the refund process may be refused. You must contact a third party company for the refund process.

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